We’ve answered the most frequent questions we received regarding our Weebly templates and apps for you in this FAQs section.
If you have another question for us, don’t hesitate to email us here.
How Baamboo Studio’s Templates and Apps Work on Weebly
How do your Weebly templates work?
Once you have the theme installed, you can use the theme options to customize the design style and color for your desktop menu, mobile menu, button, and so on. You will also get access to the attractive and professional layouts and element designs to use for your web pages, such as header layout, no header layout, header slider layout, one-page layout, splash layout, and more.
How do your Weebly apps work?
Is there any coding involved?
Will all my content remain when I switch to Baamboo's Templates?
If your Weebly website is old (created 4 – 5 years ago), you can export the old theme file before installing our theme so that you can switch the theme back anytime. Or you could also create a copy site on your account and test the duplicated site first. Contact our support if you are much concern about this matter.
Are your Weebly templates and apps compatible with mobile devices?
Will all the standard Weebly drag-and-drop design elements and web builder still be the same after installing your template or app?
How many Weebly apps can I insert into a Baamboo template? For example, can I have two apps installed in a Baamboo template?
Purchasing and Delivery
Does the Standard Package template include any Weebly app in them?
How will Baamboo's Templates and apps be delivered to me?
I don't have a PayPal account. Can I use credit cards?
Yes, when you are in the shopping cart, you can choose any of the options to pay with
- Your PayPal account
- Your credit card
We accept payments through both payment methods.
Is shopping online through your website safe?
How Do I Install Baamboo Templates?
Installing Weebly themes from Baamboo Studio is very simple. Every Weebly theme comes with a complete installation guide and additional documentation. The instructions are easy to follow and will take just a few minutes to install a Weebly theme.
How Do I Install Baamboo's Weebly apps?
You can purchase our apps and get them installed automatically via the Weebly App Center after purchase, or purchase via our website and have us install the apps manually for you by inviting us as your website administrator with the email: [email protected]
When I tried to upload your template into Weebly using Weebly's Import Theme function, I received this error message: "Error: Zip archive needs at least 1 HTML file."
When you get this message, it means that you upload the wrong file. When you receive the package file via email, such as Infiniti_Package.zip, you will need to unzip this file, then get the theme file as Infiniti.zip within the package folder and upload it to your custom theme list.
What if I'm using Weebly through another host (e.g., iPage, Fatcow, Bluehost, Hostgator, SiteGround, JustHost, Domain.com, etc.)? Can I use your templates and apps?
You can use our Weebly templates with any Weebly website providers. But some hosts would not allow you to add Weebly apps or limit this feature, so you would need to upgrade your subscription to use Weebly apps for your site. To know if your website can use the Weebly app, see if there is an Apps tab on the menu bar in your website editor. If yes, you can use Weebly apps, and we can also install our apps for your site.
Why do I have to build the template demo myself?
Weebly doesn’t allow you to install a template with ready-to-use content, so your template will need to be built from scratch.
Also, we believe that building the template yourself is the best way to learn how to use your website to make changes to it and edit it later on.
You can also check out our services if you don’t want to set it up yourself!
How Do I Customize My Baamboo Weebly Templates?
Customizing Baamboo Weebly Themes is straightforward. All themes are customizable. Following the theme documentation, you can customize your menu with the theme options and set your page layout in the Theme/ Header Type.
See more about designing your Weebly website here; you will know how to use the Weebly design elements or our apps to create any design according to your liking.
How Do I Use My Baamboo Weebly Apps?
Using our Weebly apps is super easy. Each app is used for a particular purpose. You can drag and drop an app to your Weebly site, just like the Weebly design elements. You can add text, images on the app or within the app settings. Detailed instruction is available for each app here.
What If I Want To Add Other Weebly apps To Your Templates?
Can I customize the code of your templates?
Yes, you can if you are good enough with coding. But don’t do it if you are not an expert programmer. We suggest hiring an experienced Weebly developer if you are looking for complex customization and significant changes to the theme.
In case of problems during the template customization, Baamboo Studio provides help to fix minor issues for FREE. But if you have created major technical issues that will consume time to restore the template, the service fee will be charged.
Could I hire someone to build out the template for me?
All of our templates are made with DIY in mind; they’re easy to follow step-by-step instructions.
But if you get stuck, you can hire us to build the complete Weebly website for you.
Updates & Technical Support
How Do You Provide Support?
Product support via phone, live chat, Facebook, or Twitter is unavailable at this time. However, we can still answer your questions through our Messenger live chatbox.
What is your products update & support policy?
What if you update your products? Do I get these updates too?
Can you help me make customize changes to Baamboo's templates and apps?
We are more than happy to help you make changes to our Weebly themes, but a service fee would be required.
I added non-Baamboo's widget(s)/app(s) into Baamboo's Templates, and something broke. Can you fix it?
What if I make some custom changes to Baamboo products, and as a result, the products are not functioning correctly? Will Baamboo fix them?
Licensing and Return Policies
Are your products 1-time purchases?
If I purchased a Baamboo product once, can I use it for two or more websites?
If you plan to use a Baamboo Studio product again on another website or project, you must purchase the product again.
We can not help you to move a product from one website to another website.