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When making a request please bear these points in mind to get the best support possible:
1. In most cases, we will need to access the HTML/CSS code of your theme to take a closer look at the issues and fix them. So, please invite us as your site administrator so we can answer/fix issues for you as soon as possible. Please use our email firstname.lastname@example.org to invite.
Please follow this link to learn more about how to invite: Invite Other People to Help Edit a Site
2. Before asking about installing, setting up or customizing your Weebly template, please make sure you have checked our documentation. It will save your time.
3. We only cover support for our Weebly themes and Weebly templates. For general Weebly support, please refer to http://help.weebly.com