I have installed DIXIE template and followed the activation procedure as listed on https://boocare.weebly.com/dixie.html, but I still get the “Purchase Validation! Please activate your theme.” message on screen. The key.lic file has been uploaded. Please help!
1. Please make sure you follow our instructions on How To Verify Your Purchase License
Instructions are included in every theme documentation.
Here is an example: https://boocare.weebly.com/linen.html (Please refer to section: How To Verify Your Purchase License)
and here is the link to all documentations: https://www.baamboostudio.com/support/weebly-theme-documentation
2. If you make any of the following mistakes, the LICENSE CODE will not work
- Email: You enter wrong email.
Please use the email you used when checkout (you entered on Personal Info box). Some people use PayPal email and their PayPal email is different from the one they entered on Personal Info box.
- Purchase Code: You enter (or copy/paste) wrong Purchase Code.
So please make sure you enter (or copy/paste) the right Purchase Code.
- Number of Domains: You try to get LICENSE CODE for two or more domains but you have purchased only one license.
Please make sure to get LICENSE CODE for one domain for each of your purchase. You cannot get LICENSE CODE for two or more domains if you just purchase one time.
3. The theme/template file name
If you buy two or more licenses of a template and you want to use that template for two or more domains in the same Weebly account, you must rename the template file before uploading into the 2nd, 3rd, etc. site.
For example, if you purchase two licenses of DIXIE and intend to use them on two sites in your Weebly account, here is what you should do:
On the second site, you must rename the DIXIE.zip file to DIXIE2nd.zip or anything. Just make sure it is different from DIXIE.zip file.
4. The license file name
All License Key files are named as key.lic.
If that file name is already in your computer then the new License Key file you purchase will be automatically renamed to key1.lic, or key(1).lic, which is not valid to be uploaded.
Please make sure to upload the right key.lic file.
5. Switching domains
You will get the activation error message when you try to change the domain by yourself, even if you switch from www site to non-www site.
If you want to switch to another domain (but keep using the template you have purchased), we will re-activate the license for you.
Please provide us your old domain and new domain via Submit a Ticket
Please login or Register to submit your answer