Can my customers add their testimonials directly onto my site via your app?
Or do I need to collect it from them, plus their pic, and edit/upload the testimonial myself? It seems that I am only able to do this through the back end.
The Testimonials app was created to serve the website’s owners, not their customers.
It helps you make your testimonials stand out. As you can see, testimonial is one of the most important elements, but sometimes it is overlooked because it is not eye-catching enough.
Using Testimonials app, you can place testimonials anywhere on your site, on any area of each page. No such apps can let you choose specific areas, pages to display testimonials. So even if the app allows your customers to submit reviews, you still need to manually add them to suitable areas on your site.
To let customers submit reviews, you can use a contact form. In our case, we are currently using Google Form: http://goo.gl/forms/r4xkqtqe6A8EHGP63
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